Get control over your platforms
Our Managed Services offer encourages the proactive management of IT platforms, performed by a third party on behalf of a client. The difference with the traditional model is the proactive delivery of the service, in comparison with the reactive IT services that have existed for decades.
The objective is to add value to the client based on a modular offer of services that allows meeting the specific needs of each client. The MANAGED SERVICES offer is based on the following distinctive elements:
- The operation is based on having a Network Operations Center (NOC).
- Have a Help Desk that continuously addresses the requirements that may arise, proactive and reactive.
- Be able to control remotely and manage all or most of the elements for the client.
- Proactively, compared to reactive, maintain the platforms for the client.
- Deliver these solutions based on a predictable billing model, where the customer knows exactly what their cost will be for the service.