APPLICATIONS

Applications2017-11-23T13:16:27+00:00

Applications to improve productivity

Get to know our wide range of own development application and be sure to increase the productivity of your equipment, as well as automate certain functions of your company. Our applications are developed based on the needs of customers and the market to increase, in this way, the levels of satisfaction of the service. With our solutions you can, for example, integrate your communication systems to your CRM and / or client management platform, as well as generate surveys and calls through your IVR system. On the other hand, you can implement in your kiosks or application self-service teams to improve the virtual office experience, as well as maintain control of all your systems. Have complete visibility into the use of your business applications, reducing the variability of the process through process orientation and preventing your workers from losing valuable time with processes that can be automated. Get to know our applications and live the true omnichannel experience.

Toolbar agent that allows integration with third-party applications (CRM) such as Cyber ​​Finantials, Emerix, CRM Dynamics, and other ad-hoc. Compatible with Avaya Proactive Contact and Aspect UIP platforms.
Solution based on the IVR Avaya Experience Portal and Avaya Communication Manager, which allows a callback to the client (immediate callback to the client) as soon as a call center agent becomes vacant, integrating both the client’s website and the Avaya Call Center (offered during the wait for attention). It also allows conducting a survey through an outbound campaign, after the call.
Toolbar agent that allows integration with third-party applications (CRM) such as Cyber ​​Finantials, Emerix, CRM Dynamics, and other ad-hoc. Compatible with Avaya Proactive Contact and Aspect UIP platforms.
Solution for the platform Aspect UIP backup (external backup to the platform), search, recovery and listening to recordings.
Application that allows you to have in your mobile phone the status of a self-service network with different levels of complexity view. Control your equipment remotely and at a high level
Application created especially for clinics and health centers. Allows a system of payment of medical appointments in a particular way and with providers to be mounted in a self-service kiosk. Decrease waiting time and self-manage your patients
Tool that allows distribution of remote programmed content. Optimize your resources with a system that will keep your equipment updated remotely and with one click. With Packer you can package data that are volatile of your systems avoiding information of your solutions and equipment leaving everything backed up.
CONTACT US TODAY!